IMPORTANT INFORMATION

Frequently asked questions

How do I order wine?


You can use our online shop to order your favourite wine and have it shipped right to your door.




What are your store hours?


Our hours for the 2020 season are: Friday and Saturday 11am - 6pm Wed, Thurs & Sunday 11am - 5pm ** Our winery store is open, masks are mandatory in store. If you require contactless curbside pickup, please contact us at 519-773-5432




How much does shipping cost?


Shipping cost varies depending on your location and total weight of items purchased. We use Canada Post to ship all our products and their rates are reflected in the shipping cost. You will see your calculated shipping fee during the checkout process. We do not profit on shipping.




Do you accept returns?


We can accept returns on unopened, undamaged bottles of wine within 14 days of receiving your item. Return shipping costs are the buyers responsibility and shipping insurance is recommended on all returns. Please see our Shipping and Delivery terms. ** We have temporarily suspended all returns during the COVID-19 pandemic.




Do you ship out of province?


Yes we can ship to almost anywhere in Canada. Please contact us at 519-773-5432 or info@rushcreekwines.com for more info.