SHIPPING & DELIVERY
We can ship wine across most of Ontario. Shipping is not available out of the province of Ontario. We use Canada Post to ship our items, and shipping costs are reflected by their rates.
All shipments require a signature and age of majority presented at the door upon delivery. Only ages 19+ can order wine online.
Return & Exchange Policy
We do accept returns of undamaged, unopened wine if returned within 14 days of the delivered date.
Please see instructions below:
email your reason for your return to firstname.lastname@example.org with your order number.
wait for a response from us (usually within 2 business days) with a Return Merchandise Authorization.
ship the return in a sturdy, securely packaged box. If damage occurs during the return shipment, it will be the responsibility of the buyer for all costs, and Rush Creek Wines will not be held responsible for damages caused during shipments.
Returns are subject to approval from Rush Creek Wines, and we reserve the right to refuse any return for any reason. Wine bottles must be in same condition as shipped with no signs of misuse or neglect. Wine flavours can be altered by extreme temperatures, please store wine in a cool dark place, away from sunlight.